Frequently Asked Question (FAQ)
About Our Products
Q1. What kinds of handmade items does PSQuilting create?
The products we make include quilts, embroidered towels, tote bags, Christmas stockings, kitchen linens, pillow covers, aprons, wine totes, embroidered baby onesies, and personalised fabric accessories.
Q2. Are your products 100 per cent handmade?
Every item is hand-crafted from quality fabrics with exquisite craftsmanship.
Q3. Do you create pieces with Texas themes or local inspirations?
Of course. A lot of our creations are influenced by Texas culture, colours, and patterns that pay tribute to our Texan heritage.
Q4. Do you have any ready-made items in your product line?
Certainly. We have some quilts, Christmas stockings, towels, caps, and other items that are ready-made and available for purchase from our collection.
Q5. What materials do you use in your products mostly?
Premium cotton, flannel, and high-quality fabrics suitable for quilting and embroidery are the main materials we use.
Q6. What types of products does PS Quilting offer?
Quilts, embroidered aprons, tote bags, pillow covers, napkins, wine totes, Christmas stockings, and several other items are made and sold.
Q7. Are all quilts handmade?
Definitely! Every quilt at PS Quilting is handmade using love and precision, combining fine fabrics with intricate stitching.
Q8. Can I request a custom or personalized quilt?
Yes, definitely. You can have a quilt personalized with names, initials, dates, or themes. Contact us with your ideas for a custom order.
Q9. Do you make memory quilts from clothing?
We do memory quilts using clothing, uniforms, or fabrics of sentimental value.
Q10. What fabric do you use for your quilts?
Mostly we make use of 100% premium cotton fabrics, for the high quality and for softness, durability, and easy care.
Q11. Do you offer longarm quilting services?
Yes, the longarm quilting service provides professional longarm finishing for your quilt tops. More details on our Longarm Quilt Services page.
Q12. Can I order a quilt as a gift?
Yes, quilts are lovely gifts! We can add a personal message and ship them directly to the recipient, too.
Q13. Do you make baby quilts or kids’ quilts?
Yes, cute handmade personalized baby quilts work great for nurseries or as gifts for baby showers.
Q14. Can I include embroidery on other items like aprons or towels?
Yes! Most of our products can be embroidered with names, monograms, or even logos.
Q15. How do I care for my handmade quilt?
Use cold water with gentle detergers on the gentle cycle, then air dry or tumble-dry low to preserve the stitch and colors.
Q16. How long does it take to make a custom quilt?
Usually, 3 to 6 weeks, depending on the complexity of the design and the number of orders in process.
Q17. Do you teach quilting classes?
Yes, we have quilting classes, retreats, and community events for all levels of ability.
Q18. Do you sell quilting supplies or kits?
Yes, we sell fabric bundles, notions, and popular 3-yard quilt kits for home quilters.
Custom Orders & Personalisation
Q19. Can I get a quilt made according to my specifications?
Definitely! The options are size, colours, patterns, and themes. The process will work like this: we design together, and after that, you can start stitching.
Q20. What is the duration of a custom quilt order?
The turnaround time is different depending on the item, especially quilts. We give you the time frames before we confirm your order.
Q21. Can I have custom embroidery done on any item I want?
The majority of the offered products can be made unique with an initial, name, or small embroidery designs. Prices will depend on the design.
Q22. Do you create bulk custom orders for gifts or events?
Yes! It all depends on the schedule and type of the item, though. We advise you to get in touch with us early for bulk requests.
Q23. Do you produce items inspired by sports?
Yes, we do! We handcraft inspired products like tote bags and Christmas stockings, but we do not produce officially licensed merchandise.
Q24. Will you accept a partnership in a design idea?
Of course! Tell us what inspires you, and we will guide you through the design building with the most suitable fabrics and stitches.
Quilt Information
Q25. Are your quilts offered in the standard sizes only?
Yes, but also custom sizes are available for discussion, from baby quilts to king-size bed quilts.
Q26. What are the differences between handmade quilts and those sold in stores?
The quilts made by hand are characterised by stronger stitching, better quality fabrics, and the personal touch that lasts for years.
Q27. What is the proper way to care for a handmade quilt?
Using mild detergent, gentle cycles, and low heat or air drying are ways to protect the fabric and stitching.
Q28. Are there any themed quilts in your collection?
Yes, we can work on quilts related to seasons, colours, occasions, or even personal themes.
Embroidered Items & Towels
Q29. Are you producing embroidered towels and washcloths?
Yes. We provide embroidered towels, washcloths, and monogrammed towel sets.
Q30. Will the embroidered design lose its colour after washing?
Our embroidery is long-lasting. Adhering to the care instructions makes the stitching look sharp and vivid.
Q31. Is it possible to customise the towel colours?
Yes, you are allowed to select your favourite colours, and we will attempt to match them as closely as we can.
Seasonal & Holiday Items
Q32. Are Christmas stockings part of your production line?
Certainly! Our Christmas stockings are available in traditional, Texas-inspired, and embroidered ones, which are the most popular ones in the winter season. Custom stockings can also be discussed with a theme.
Q33. When is the latest time I can place an order for holiday delivery?
Ordering a few weeks in advance is the best option to avoid delays during the hectic season.
Q34. Is it possible for you to create gifts for the holidays with my name on it?
Yes, you may have embroidered towels, custom stockings, and small fabric accessories as the most popular choices.
Q35. Do you offer seasonal or holiday quilts?
Yes, we have Christmas, Halloween, and other holiday-themed quilt collections for decorating or gifting.
Shipping, Payments & Policies
Q36. Is shipping available outside of Texas?
Certainly, we provide shipping to all U. S. states. The duration of the delivery will depend on your location and the product you have ordered.
Q37. Which types of payments can be made?
The standard online payment methods will be accepted, and the whole process will be securely done during checkout.
Q38. How do you handle returns?
Customised items cannot be returned. Nevertheless, in case of any problem with the quality, do let us know.
Q39. Are exchanges available?
The allowance for exchanges is based on the item and the reason for the exchange. We will be reviewing each case separately to make sure it’s fair.
Q40. Do you ship outside Texas or internationally?
Yes. We ship all over the United States, and international shipping is available at checkout.
Q41. Do you offer wholesale or bulk orders?
Yes, please call us directly concerning wholesale or group purchases.
Q42. What is your return policy?
Please view our Returns Policy. Custom and personalized items are not refundable.
Q43. How can I track my order?
After your order has shipped, you will be sent a tracking link via email that will update you in real time.
Customer Support & Contact
Q44. What is the procedure to make a custom order?
Fill out our website's contact form or send us a message with your project details, deadline, and customisation suggestions.
Q45. Is it possible to request a display of previous works?
Sure, our gallery displays quilts, embroidered items, holiday items, and custom projects.
Q46. Is it possible for you to wrap my gift?
Yes, gift wrapping is available upon request for many items ideal for holidays and special occasions. A personalised card can be included with a message.
Q47. Can I request a rush order?
Quick options are determined by the existing production schedule. Get in touch with us to find out if it is possible. Rush order will also incur an additional fee to be determined in discussion.
Q48. What are the ways to get in touch with PSQuilting?
Just go through our website or send us a direct message. We usually reply to all inquiries very quickly.
Q49. How can I contact PS Quilting for custom requests or support?
You may reach us through our Contact Us page or email for personalized service.
Q50. Can I visit your store in person?
Yes! We're in Friendswood, Texas. Drop in to see fabrics, take classes, or attend quilting events.